Refund policy

Returns and refunds
In order to be eligible for a refund, you have to return the product within 7 calendar days of your purchase. The product must be in the same condition that you receive it.

If the product is damaged in any way, or you have initiated the return after 7 calendar days have passed, you will not be eligible for a refund.

After we receive your item, you will be refunded to the original payment method. Please note it may take 5 to 10 business days for a refund to show up on your credit card statement.

The customer is responsible for return shipping.

Damages and issues
Please inspect your order upon reception and contact us immediately if you have any concerns. That way we can evaluate the issue and make it right.

Final Sale
We do not accept returns or exchanges on final sale items. 

Thank you for understanding that we are a small business and most of our products are produced in small batches.

You can always contact us if you have questions at info@fireandmothco.com.